Phase 1 – Onboarding & Culture (Week 1)
Objective: Ensure technicians understand company expectations, systems, and culture before field work begins.
Safety Equipment Issued
Completed by Office Staff
Understand company values
Review late policy
Review paycheck structure
Login to Voxer/Gusto
Login to Housecall Pro/Fleetio
Understand clock in/out process
Access training videos
Understand regulations on hours worked
Learn how to request time off
Navigate Game My Biz
Review company uniform standards
Know where to meet each morning
Understand chain of command
Know required start time each day
Attend first morning huddle
Safety Equipment Issued
Completed by Production Manager
PPE issued
Demonstration of proper protective gear use
Safety expectations explained
Lesson Content